AddressPluginLive is hiring for Kotak Mahindra Bank for the below role
Role- CEC Relationship Officer – Outbound
Department- Customer Experience Center
Location- Thane
Reporting Relationship- CEC – Team Leader – Outbound
Position Grade- Assistant Manager/Deputy Manager/Manager
CTC- upto 4.5 LPA
Job Role
- Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.
- Sources new bank customers through Lead generation model and responsible for conversion from external field support.
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells bank products to existing set of customers.
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives prospective and existing clients through different Product Managers.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
Job Description
- Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience.
- Certified in AMFI/IRDA.
- Excellent communication skills – Verbal & Written.
- Flair for Sales
- Flexible to get scattered 8 Week Offs in a month with 9hours shift.
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Skills: Relationship Management, Sales, Lead Generation, Customer Service, Cross Selling, Communication
Experience: 2.00-4.00 Years
