Address
Form of work Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
What you will need to thrive in this role:
- A positive, helpful, and customer-focused attitude
- A passion for results and exceeding customer expectations in a fast-paced, demanding, and self-guided environment
- The proven ability to listen to global customer needs and proactively offer them the right solutions for their programs and regions
- Ability to handle multiple projects simultaneously
- Excellent verbal, written, and virtual communication skills
- Creative and logical solution methods
- A drive for meeting timeline requirements with detail and quality
- Flexibility in work schedule and thought processes
- A team-oriented, “can do” attitude
- Technical aptitude with willingness to learn new technology and methods
- Demonstration of good judgment
- Outstanding planning, organization, and relationship-building skills
- Effectiveness in facilitating meetings virtually and in person with internal and external participants
GENERAL DESCRIPTION:
Under general supervision, serves as advisor to the sales force, customers and potential customers regarding the resolution of moderately complex technical, scientific or engineering issues that affect the sale, installation and utilization of organization products and/or services. Proposes changes in products and/or services that result in cost reductions and increased sales. May prepare operating manuals, references or training materials for customers and the sales force. Technical sales presentations, technical consulting, troubleshooting, research and documentation and investigate emerging technologies.
SKILLS/EXPERIENCE
EDUCATION: Bachelor’s degree or equivalent experience preferred.
EXPERIENCE:
Required
- Experience with online booking tool site administration: Knowledge of GetThere Site Administration, configuration options, and best practices including ability to read and write PNR and Profile Edit command strings.
- Strong analytical and general technical skills including minimal level of HTML and general programming logic use.
- Experience and confidence offering solutions or demonstrations in a group environment.
- Proficient with Microsoft office suite including Microsoft Outlook, Excel, Word, PowerPoint, and SharePoint.
- Successful prior customer consultation and/or direct interaction experience.
- Strong interpersonal skills.
- Knowledge of agency reservation fulfillment as well as multiple GDS system functionality.
- Fluent, professional written and spoken English communication skills at a minimum.
- Proven record in managing multiple customer facing projects in the capacity of project leader
- Strong planning and organization skills combined with excellent time management
- Fluent, professional written and spoken English/Spanish/ Portuguese communication skills at a minimum.
Preferred
- Minimum 3- 5 years related experience.
- Knowledge of GetThere Project Life Cycle: Working knowledge of phases of the project life cycle, including customer requirements gathering, creating a project scope and project plan, consultation of online booking best practices, site configuration, and testing - including functional, systems, and integration implementation/delivery and maintenance.
- Corporate Online Travel: Functional experience implementing and supporting corporate online travel websites is preferred
- Travel agency, GDS or corporate travel department experience a plus
- Knowledge of project management principals, practices, and procedures
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
