Product Support Engineer

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Product Software Programming System (PSPS) -PSPS Engineer's role is to coordinate with Manufacturing engineer , Product group & Product system coordinator for any new  release of SW to Production .The PSPS engineer is also responsible for arriving  machine configuration  in PSPS. The PSPS engineer also supports the PSPS issue during machine flashing at facility.

System Scripting and Optimization: Develop, maintain, and optimize product-based instructions and scripts for ECM programming and machine configuration, ensuring alignment with customer orders and NPI requirements.
Troubleshooting and Bench Validation: Identify and resolve issues within the Programming system, conducting bench validations to ensure the accuracy and functionality of scripts and configurations.
Software Updates and Feature Integration: Stay updated with new software releases and introduce new features into the system, collaborating with cross-functional teams to implement changes seamlessly.
Project Coordination: Lead major projects, such as establishing setups for existing products and NPIs, requiring effective collaboration with teams including Systems, Software, Manufacturing, and Local IT.
Automation Enhancement: Continuously improve processes by automating, streamlining the process.

Caterpillar is an Equal Opportunity Employer (EEO).

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