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Form of workJob Description: Principal Product Designer Company Overview: At Birdeye, we are revolutionizing the way businesses connect with their customers. Our platform helps businesses of all sizes leverage customer feedback and insights to improve their online reputation, enhance customer experience, and drive growth. With an innovative suite of products, we empower businesses to manage their online presence and reputation effectively. Join us in shaping the future of customer experience! Position Overview: We are seeking a highly skilled and experienced Principal Product Designer to join our dynamic team. As a Principal Product Designer, you will play a critical role in driving the design vision and strategy for our Birdeye platform. You will be responsible for leading and managing a team of talented designers and collaborating closely with cross-functional teams to create intuitive and impactful user experiences. This role requires a strong balance of strategic thinking, design expertise, and leadership skills. Responsibilities: Lead the design strategy and vision for the Birdeye platform, ensuring alignment with business goals and user needs. Manage and mentor a team of Product Designers, providing guidance, feedback, and fostering their professional growth. Collaborate with Product Managers, Engineers, and other stakeholders to define product requirements and user stories. Conduct user research and gather insights to inform design decisions and ensure user-centric design solutions. Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interactions. Develop and maintain design systems, guidelines, and documentation to ensure consistency and scalability. Conduct design reviews and provide constructive feedback to ensure high-quality and cohesive user experiences. Stay updated with industry trends, design best practices, and emerging technologies, and apply them to enhance our product offerings. Advocate for user-centered design principles and promote a design-thinking culture within the organization. Qualifications: 9+ years of experience in product design, with a focus on user experience and interaction design. Strong portfolio showcasing a range of successful design projects and demonstrating expertise in designing complex web-based applications or platforms. Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar. In-depth knowledge of user-centered design principles, interaction design, and information architecture. Experience leading and managing a team of designers, providing mentorship and fostering a collaborative environment. Excellent communication and presentation skills, with the ability to articulate design decisions and advocate for user-centered design principles. Strong analytical and problem-solving skills, with a keen eye for detail and a passion for creating exceptional user experiences. Familiarity with agile development processes and working collaboratively in cross-functional teams. Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or a related field. Join our passionate team and contribute to shaping the future of customer experience with Birdeye. If you are a visionary leader with a passion for creating exceptional user experiences, we would love to hear from you! Note: This job description serves as a general overview of the responsibilities and qualifications for the Principal Product Designer role at Birdeye. Responsibilities and qualifications may be subject to adjustments and modifications based on company requirements and industry trends. To learn more, please visit: https://birdeye.com Interested candidates, please send their resumes @ iqbal.kaur@birdeye.com Regards Iqbal Kaur
