Principal – Demand Planning

The role holder is responsible for driving the demand forecasting and supply chain planning function, maintaining daily working relationships with the client team and ensuring planning-related KPIs are being met.
Roles And Responsibilities
Demand Forecasting and Planning:

• Gain insights into the client industry, channels and space of operations
• Understand and capture demand signals into demand forecasting
• Develop/ deploy effective machine learning models based on industry trends and demand patterns
• Define and implement solutions to improve demand forecast accuracy
• Conduct S&OP meeting with clients and finalize forecasts
• Monitor and report on important modifications in forecasts and its impact on budgets
• Closely coordinated with new product development team and category managers for new SKU launch
  

Supply Planning And Inventory Management

• Understanding of the current inventory control and replenishment process and drive improvements
• Follow the cycle time for the inventory replenishment process
• Manage variability in demand and ensure stock levels are adequately maintained
• Standardize the inventory planning process across DC's and vendors
• Keep strict controls & alerts in place to avoid any stock outs impacting fill rate of customer
• Use tools and historical data for tracking variability and factor the same in inventory planning for future
• Avoid loss of revenue for organization due to over stocking of products
• Evaluate vendor performance on service levels and suggest measures to improve the same
• Ensure adequate shelf life of products for customers as key deliverable
• Escalate slow moving products, obtain approval for disposal of the same
  

Overall

• Plan and implement a centralized replenishment cell
• Manage both demand and supply planning teams
• Work closely with clients supply chain, planning and operations team for the monthly, weekly and daily plans
• Manage any customer complaints and resolve them through coordinating with the central teams
• Escalate to Regional Heads and Seniors any foreseeable concerns from the client
• Prepare reports/ presentation and attend the monthly reviews with client
• Ensure highest level of Demand Planning accuracy, Ontime, Case Fill rates, Order Fill rates, SIFOT, order accuracy, customer satisfaction and related parameters
• Coordinate with the order management to ensure daily orders are processed on a timely manner
• Coordinate with the distribution centers to ensure inventory norms are been met at the distribution centers
• Coordinate with the central control tower and the logistics team on the status of vehicle and delivery times
• Prepare and hold the daily, weekly and monthly reports
  

Experience

• MBA/ PGDM with Engineering Background preferred
• 12-15 years of experience of which 6-7 years of experience in Demand Forecasting, Demand & Supply Planning, Inventory Planning, and Client Interaction in Supply Chain industry, Food and Beverages, Cloud Kitchen etc.
• Exposure to QSR – F&B Organisations
• Good understanding of various statistical models
• Very good understanding of inventory management practices and procedures
• Experience of managing a team of planners
  

Skills & Competencies

• Managed Service
• Unified Communication
• Planning skills
• Analytical skills
• Customer-centric
• Communication skills
• Team management and coordination skills
  

Skills: communication skills,supply chain planning,analytical skills,customer complaints resolution,team management,vendor performance evaluation,machine learning,analytical,customer centricity,customer-centric,Demand Planning accuracy,order management coordination,logistics coordination,s&op meeting,demand forecasting,inventory management,planning,team management and coordination skills,f&b,planning skills,supply chain forecasting,qsr,inventory planning,distribution centers coordination

Skills: Inventory Management, Demand Forecasting, Machine Learning, supply chain planning

Experience: 12.00-15.00 Years