AddressLocation: Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role:Operations Manager - P2P
Location: Hyderabad
Full/ Part-time: Full Time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
Carrier Business Services (CBS) is an organization committed to be a valued leader and business partner delivering efficient, effective and agile services that drive results and enable growth for our customers.
CBS operates through four regional centers and one global center.The regional centers deliver services to meet the needs of the regions that they specifically support.The global center delivers global transactional processes as well as provides services to the other four regional centers.This operating model enables us to achieve more efficient, customer-focused delivery, with a higher level of consistency, flexibility, and scalability for our customers worldwide.
Leads team of intermediate to experienced Accountants, setting objectives and guiding others on execution of processes, such as invoice processing, disbursements, vendor master file, and travel and entertainment, and monthly, quarterly, and year-end close processes for timely completion and accuracy. Responsible for implementation of medium-scale projects to closure and drives continuous improvement for Accounts Payable processes.
This role supports the GPO to provides oversight for day-to-day operations team in Hyderabad.
Key Responsibilities:
Being part of an enthusiastic and dynamic team, your responsibilities include:
- Responsible for invoice receipt to pay cycle - Ensure on-time payment to vendors, inter-co across North America, EMEA and APAC regions.
- Support management in settling in new transitions, running day to day operations, including performance management, KPI reporting, SOPs and SOX controls framework, incidents and losses, process improvement and communication.
- Responsible for overseeing a 30+ FTE team-across multiple time zones.
- People Management -Ensure timely hiring, career development and Performance management
- Collaborate with GPOs/ service providers/BUs and ensure seamless operational delivery
- Manage Vendor query, Payment/disbursements processes in compliance with control policies
- Spend Forecasting for the month and Quarter.
- Provide SME input on Projects/System implementation impacting Payables.
- Coordinate with local resources and managers to improve operations, e.g., reporting, quality, training, Continual improvement, SOX controls guidelines.
- Drive teams to continuous process improvement
- Support quick and effective escalation and resolution of operational issues in the process
- Maintain up-to-date key and emergency contact lists for the location
- Customer service mind-set with excellent customer service skills
- Ability to build working relationships and foster communication with internal customers within and across organizational and geographic boundaries
Required Knowledge/Skills:
- 8+ years P2P experience with an impressive career progression.
- Excellent knowledge of all related processes within P2P - Invoicing, Purchasing, Disbursement
- Ability to work in a global, virtual and matrixed environment
- Experience of working and managing operations.
- High competency in written and verbal communication
- Good analytical and interpersonal skills
- Good understanding of Controls framework
- Presentations and Structured working method
- Formal continuous improvement training preferable (e.g. Six Sigma)
- Program and project management experience
- Bachelor's degree minimum in area of accounting, finance, or general management
Success Measures:
- Work in partnership with Senior Management and ensure timely, error free operations.
- Timely and accurate execution of the PTP strategies
- Capable of connecting business performance to financial numbers
- Employee morale and development
- Internal and external customer feedback (Customers, CBS Leadership, Business Segments)
Benefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
- Have peace of mind and body with our health insurance
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .
Join us and make a difference.
Apply Now!
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Skills: P2p, Continuous Improvement, Accounting, Sops, Analytical, Process Improvement, Disbursements, General Management, Program And Project Management, Interpersonal, Invoice Processing
Experience: 8.00-10.00 Years
