Address Provide timely communication on the progress and status of all assigned tasks to appropriate operational areas.
Responsible for setting IPM/AM/client expectations on production timelines to meet PM Performance Guarantees.
Resolve material concerns arising from member or client issues and communicate resolutions promptly and effectively. […]
Determine the appropriate member materials template for the client’s request.
Develop standard and custom member materials (resin and plastic ID cards) to meet clients' requests and ensure NCPDP and HIPAA compliance. […]
Work with IPMs, AMs, Eligibility, Corporate...
