Operation Risk Control - Associate

Network Management is a global function within Digital & Platform Services (DPS) of the Corporate and Investment Bank (CIB) responsible for managing J.P. Morgan’s network of agent banks and financial market infrastructures (FMI) to meet the firm’s requirements for oversight of cash and securities services for principal and client activities in over 100 markets. The network of providers includes banks, sub-custodians, payment systems, central counterparties, securities depositories and cheque clearing systems.

The Network Associate is accountable for performing tasks related to:

• Continuous regulatory and operational performance oversight of our agent banks
• Obtaining and distributing information about agent banks and markets
• Supporting information and documentation for J.P. Morgan’s relationships with agent banks

This role will require engagement with stakeholders in the Lines of Business, Operations, Compliance, Risk, Legal and the network of agent banks.

Job Responsibilities:

• Support the Network Managers in the closure of agent bank oversight related actions.
• Coordinate information requests from the lines of business and other relevant areas to obtain information about markets and agent banks in the region.
• Assist Network Managers in creating Newsflashes about market developments.
• Support Network Managers with periodic reviews and updates of market information.
• Support Network Managers with any changes to the agent banks used by the various lines of business and ensuring timely and accurate updates of related information.
• Support timely maintenance of agent bank contact information.
• Manage any inquiries related to the population of agent banks.
• Coordinate signing of approved legal documents and fee schedules.
• Support the Network Manager by maintaining the legal documentation repository for the region, including changes for new and terminated documents and obtaining all required supporting documents.
• Assist with preparation of agent bank senior briefing memos.
• Participate in ad-hoc projects for Network Management and the lines of business

Required Qualifications, Skills and Capabilities:

• A financial service background preferred.
• Prior experience in cash management and payments preferred.
• Strong communication, interpersonal, and project management skills.
• Ability to “join the dots” and evidence good judgment under pressure
• Ability to identify and negotiate innovative solutions to challenges and issues
• Self-motivated with a strong ability to work across the global Network Management team, the Agents and across J.P. Morgan, developing partnerships with the lines of business and functional areas such as Compliance, Legal, Risk and Technology.
• Attention to detail combined with an ability to absorb information and develop a strategic approach.
• Driven and structured individual, balances growth with internal control and quality output.
• Strong analytical skills, particularly with regard to assessing risk.
• Strong team player, capable of building relationships with key Product, Operations and Business partners; able to multi-task and work under pressure in a dynamic business environment
• Proficient in Excel, PowerPoint and Word