Network Engineer

This position will be responsible for assisting with and maintaining network and security designs, implementations, and day-to-day support for various client network infrastructures. The Network Engineer will also be an integral part in handling various networking functions including security and firewalling while leveraging their Cisco and Palo Alto expertise. This role will interact directly with our high-profile, elite client base ensuring they receive our first-rate service.

This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Network Engineer must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP).

Responsibilities:

• Prepare network designs for new and existing client site establishments, site relocations, network upgrades, network expansions, and disaster recovery setups with a focus on Cisco for core network requirements.
• Design, implement, maintain and troubleshoot Network Access Control systems (Cisco ISE)

• Implement and maintain logical design models (L2/L3, spanning tree, VTP, VLANs, physical cabling), remote VPN software, network control protocols (QOS, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA)
• Provide Tier 3 support for all network and data communication issues including private and internet circuits, routing protocols, VPN connectivity, WAN optimization, hardware, and 3rd party vendor connectivity
• Research networking issues and products as required and leverage critical thinking skills to evaluate all possible solutions while using appropriate judgment in applying effective resolutions
• Properly address and prioritize tasks based on urgent and highly-sensitive RFA client needs and manage appropriate/realistic expectations to ensure overall client satisfaction
• Responsible for configuring IPSec VPN tunnels, IP communication, and routing (OSPF, EIGRP, BGP)
• Leverage a strong knowledge of equipment, production processes, quality control, and other techniques for maximizing efficiency

Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent level of hands-on experience

• 3-5 years of related IT experience in a Cisco environment
• Must have 3+ years of Network Engineering experience
• Must have Palo Alto Firewall experience, Fortigate and ASA an advantage.
• Must be able to travel to Client sites and Datacenters.
• Must be able to rack / unrack network devices

• Cisco certification CCNP or working towards is highly desired.
• Financial services industry and MSP experience is preferred
• Impeccable verbal/written communication
• Experience configuring and deploying Palo Alto network devices
• Strong understanding of routing, WAN/LAN, and transport technologies (Ethernet, Frame Relay, MPLS)

• Experience in Data Center Design.
• Has ideally been involved in Network Design work.
• Hands-on experience with Solarwinds Orion and Kiwi Syslog is a plus

• Excellent desktop and server troubleshooting skills

SOFT SKILLS:

• Impeccable verbal/written communication.
• Ability to discuss Network designs and technologies at both a high and low level to suit audience.
• Able to work as part of a team and individually as a task or project requires.
• Flexible to work remotely, within an office environment, at client sites and Datacenters.
• Flexible with working hours accepting that some network tasks are required outside of standard business hours.
• Able to train and mentor less experienced or qualified colleagues.
• Excellent documentation skills, IT Glue experience a plus.