AddressAbout Moove : Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.
Key responsibilities :
- Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and managing conflict resolutions with our customers
- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised.
- Prioritise and assign work to meet customers' needs.
- Ensure quality, compliance, and safety of Moove assets.
- Manage the Insurance process in line with Policy requirements.
- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.
- Manage the Authorisations of maintenance to ensure that appropriate work is being done on the fleet at the optimised costs.
- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.
- Ad Hoc investigations and solutions as required from time to time.
- Track expenses and oversee the budget for maintenance.
- Conduct regular inspections of the facilities to detect and resolve problems.
- Plan and manage all repair and installation activities.
- Oversee equipment stock and place orders for new supplies when necessary.
- Document and prepare daily progress reports and maintenance logs.
- Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.
Key Requirements :
- Minimum 10 years of fleet maintenance management experience preferred.
- An Associates or Technical degree in Motor Mechanics is a must .
- Hands-On Fleet Industry Experience is a must
- Strong customer service and organisational skills required
- Valid driver's licence preferred.
- Candidates will be subject to analytical test prior to interviews
- Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.
