AddressOperations Learning specialist is primary responsible leading/managing end to end learnings of the aligned Business unit. The individual will be responsible to identify the training needs and create learning solutions for Functional / Domain trainings, Process, Technical and Behavioral skills
Will be responsible to enhance the behavioral competencies of employees by developing/designing and conducting training programs that will facilitate 360 employee development and boost employees workplace performance in alliance with company's core values.
Role:
1. Needs Analysis and Curriculum Development: -
- Conduct thorough assessments to identify skill gaps and learning needs within financial accounting and investment management teams.
- Develop comprehensive training curricula tailored to the specific challenges and advancements in these domains.
2. Domain-Specific Training Programs: -
- Design and implement advanced training programs focusing on financial accounting principles, investment analysis, risk management, and compliance requirements.
- Integrate real-world case studies and scenarios to enhance practical application of knowledge.
3. Regulatory Compliance and Industry Standards: -
- Stay abreast of changes in financial regulations, accounting standards, and industry best practices etc.
- Ensure training materials are regularly updated to align with the latest regulatory requirements and industry advancements.
4. Advanced E-Learning Solutions: -
- Harness cutting-edge e-learning technologies to create engaging and interactive modules.
- Develop a repository of digital resources, including webinars, simulations, and virtual classrooms, to cater to diverse learning styles.
5. Cross-Functional Collaboration: -
- Collaborate with subject matter experts, senior management, and department heads to align learning initiatives with organizational goals.
- Facilitate knowledge-sharing sessions and cross-functional collaboration to leverage collective expertise.
6. Performance Evaluation and Continuous Improvement: -
- Establish key performance indicators (KPIs) to measure the effectiveness of training programs.
- Analyze feedback and metrics to continuously refine and enhance learning experiences.
7. Mentorship and Professional Development: -
- Implement mentorship programs and initiatives that foster ongoing professional growth.
- Identify opportunities for individualized coaching and development plans.
- Acts as single point of contact for "all trainings" - plan, execute and regular report out to leadership on learning progress
- Develop detailed context of the overall business/processes to be able to proactively assess learning needs and design/conceptualise learning frameworks accordingly
- Standardize process training approach and incorporate basic principles like process overviews, shadow, reverse shadow, case studies, assessments and certifications
- Understand the knowledge management framework- includes SOP documentation
- Rollout periodic refreshers and remediation on Domain and Processes
- Should be able to derive and articulate the investments made in learning
- Translate requirements into trainings that will groom employees for the next step of their career path
- Build annual training program and prepare teaching plans
- Stay abreast of the new trends and tools in employee development
- Knowledge Transfers (KT) for New Transitions
- Work closely with Transitions, Operations (offshore) and onshore teams to design end to end Knowledge transfer framework
- Create KT detailed plan (internal training, external training, SME needs during external training, shadow-reverse shadow plan with milestones for assessment and certification)
- Track, monitor and report training progress
- Identify any learning gaps and drive mitigation steps
Requirements:
- Partner with the business to assess learning requirements using Training Needs Identification (TNI) methodologies
- Experience of handling/leading L&D practice for Operations across areas of Investment Management, Finance & Accounting, Actuarial, Marketing/communications and or Sales Enablement (RFP) etc. in the US market
- Experience in creating SIPOC and Process Maps
- Train the Trainer Certified (TTT)
- Extensive experience in designing multiple training events in a corporate environment
- Proficient in instructional design theories and adult learning principles
- Good understanding of traditional and modern training methods, tools and techniques
- Familiarity with talent management and succession planning
- Ability to derive ROI for learning interventions
- Excellent presentation, interpersonal, communication, and organizational skills
- Ability to work cohesively with onshore, offshore and shared services teams
- Proficient in MS Visio(preferred), MS Excel, Dashboards and PowerPoint
- Stay abreast on training and development research and industry trends: Deploy best in class learning practices
- Partner with vendors partners to facilitate the learning needs for the business
- Well versed with Program or project management skills to plan, monitor and report status of learning projects
