AddressManager Process Excellence Role
Responsibilities:
- Plan and Drive end-to-end transformation programs across practices and locations.
- Lead the team along with driving multiple simultaneous high impact organization wide projects
- Solution deployment and implementation
Must haves:
- 10+ years of experience in Process Excellence and business transformation role
- Expertise in project management, deploying RPA and other platform-based software solutions.
- Rich experienced in creating Wireframes, User Stories, Logicflow diagrams/Swimlanes
- MBA (preferably in Operations Management or Finance)
- Certified Six Sigma Black Belt
- Good communication skills
Key Responsibilities :
- Lead the team along with driving multiple simultaneous high impact organization wide projects
- Plan and Drive end to end transformation programs across practices and locations
- Serve as a change agent and coach for team members and Practice Leaders
- Write / Review business cases, project plans BRDs, justify business case and drive process improvements
- Develop governance process with Practice leadership related to the effectiveness of the Process Excellence initiative
- Partner with key stakeholders to establish key performance indicators and achieve QoQ Process Excellence financial targets
- Drive benchmarking internally and externally to identify leading practices
- Conduct entitlement studies, lead process re-engineering projects and streamline workflows
- Solution deployment and implementation
- Conceptual skills (ability to see the big picture, derive plans from goals and objectives, grasp complex ideas and come up with answers for difficult problems)
Preferred candidate profile:
- 10+ years of experience in Process Excellence and business transformation role
- 6+ experience in software development and implementation
- Expertise in project management, deploying RPA and other platform base software solutions
- Rich experienced in creating Wireframes, User Stories, Logicflow diagrams/ Swimlanes
- Prior experience in UiPath will be added advantage
- High level proactiveness and willing to take larger responsibility
- Self-driven, highly motivated and drive speak-up culture
- MBA (preferably in Operations Management or Finance)
- Certified Six Sigma Black Belt
- PMP or PRINCE2 certification will be an added advantage
- Understand, use, and train others on tools like Design Thinking, Lean, Value Stream Mapping, Process Modelling, process documentation, Business Requirements Definition, writing Business Cases.
- Strong communication and presentation skills.
