AddressManager - Debtor Management
Key responsibilities:
- Work closely with the Head of Commercial Finance to meet target requirements, improve departmental efficiency, and make suggestions for inter-departmental improvements.
- Manage and mitigate risk through timely identification and escalation of problems, and propose resolutions.
- Researching, escalating and resolving customer discrepancies and issues hindering timely payment.
- Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.
- Negotiates payment arrangements and follows up to make sure the payments are made.
- Daily management of a collection portfolio from date of invoice to cash collection, including building relationships with Operations/Sales/Customers and/or partners to ensure on-time payments.
- Daily collection calls and/or correspondence with Operations/Sales/Customers in a fast paced, goal-oriented department
- Effectively communicate, engage, and collaborate closely with all the department and the key management for problem resolution and customer support.
- Monitor and taking correction actions for the aged debtor balances and focusing on driving improvement and quality of AR.
- Preparing business performance report creation, Feedbacks report on payment collections and tracking, improving Department performance and transparency within the organization.
- Assist with reporting on a Daily, Weekly, Monthly and Quarterly basis (e.g., Monthly AR, Quarterly Bad Debts, Productivity Management, Business Segment reviews )
- Collaborate with external debt collection agencies as needed.
- Must be well versed in the process of presenting the requisites documents required to the bank for the credit enhancers such as Letter of Credit, Bank Guarantees and PDC/UDC's.
- Supporting special projects and mission critical initiatives.
Skill/ Qualification:
- Bachelor's/Master degree
- CA/CWA Inter advantageous
- Ability to effectively communicate inside organization (manager, peers, members of team) as well as externally (customers)
- Excellent analytical skills and knowledge of accounting and financial principles
- Demonstrated problem resolution skills and attention to detail is critical.
- Minimum 5-8 years B2B Debtor Management Experience, preferably in a diversified manufacturing company.
- Proficient with Excel and Power BI, Tableau
