AddressManager- Credit Control & Risk Assurance
Vidya Vihar, Mumbai
Reports To: VP- Finance & Accounts
Number of Reportee: 3-4 billing executive
Job Overview:
Manage the collections activities of all the customers with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.
Job Description
- Initiate contact with customers to collect cash on overdue invoices and supplying copy invoices and account statements and logging of reported customer disputes.
- Build trust and confidence with customers, acting as their advocate when issues are raised.
- Making sure comments and tasks are properly recorded in the collections system.
- Timely allocation of received payments.
- Liaise with internal and external individuals to resolve billing disputes and queries.
- Develop relationships with key stakeholders in Finance, Sales and Operations.
- Perform cash reconciliations and research of unallocated and unidentified payments.
- Identify accounts that require special attention and act with urgency to resolve issues.
- Monthly review of the Aging to include direct follow up of A/R status with all stakeholders.
Required skillset
- Highly motivated, task oriented and able to work independently in a fast-paced environment
- Demonstrated success managing accounts receivable and resolving billing issues
- Ability to work under pressure and driven to achieve targets
- Direct and Indirect Taxation Knowledge, especially GST and TDS.
- Legal Compliance in context to recovery / dealing with insolvent debtors
- Basic Understanding of DSO (Days Sales Outstanding)/ Working Capital Management
- Well conversant in Local language especially in Marathi / Hindi/ English
- Knowledge of Microsoft Office with strong skills in excel
- Bachelor’s degree in finance, accounting, or related field
- Supply Chain or warehousing services industry experience desired
Qualification: B. Com
M. Com/MBA- Finance/IWCA would be an added advantage
Reports To: VP- Finance & Accounts
Number of Reportee: 3-4 billing executive
Job Overview:
Manage the collections activities of all the customers with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.
Job Description
- Initiate contact with customers to collect cash on overdue invoices and supplying copy invoices and account statements and logging of reported customer disputes.
- Build trust and confidence with customers, acting as their advocate when issues are raised.
- Making sure comments and tasks are properly recorded in the collections system.
- Timely allocation of received payments.
- Liaise with internal and external individuals to resolve billing disputes and queries.
- Develop relationships with key stakeholders in Finance, Sales and Operations.
- Perform cash reconciliations and research of unallocated and unidentified payments.
- Identify accounts that require special attention and act with urgency to resolve issues.
- Monthly review of the Aging to include direct follow up of A/R status with all stakeholders.
Required Skillset
- Highly motivated, task oriented and able to work independently in a fast-paced environment
- Demonstrated success managing accounts receivable and resolving billing issues
- Ability to work under pressure and driven to achieve targets
- Direct and Indirect Taxation Knowledge, especially GST and TDS.
- Legal Compliance in context to recovery / dealing with insolvent debtors
- Basic Understanding of DSO (Days Sales Outstanding)/ Working Capital Management
- Well conversant in Local language especially in Marathi / Hindi/ English
- Knowledge of Microsoft Office with strong skills in excel
- Bachelor’s degree in finance, accounting, or related field
- Supply Chain or warehousing services industry experience desired
Qualification: B. Com
M. Com/MBA- Finance/IWCA would be an added advantage
