Manager - Banking Alliances

Roles and Responsibilities:

• Map, develop and drive strong working relationships with key influencers for the assigned banks. It should include mapping the various teams in the assigned banks thoroughly and plot them out to an organogram of the banks.
• Deliver against volume, revenue, penetration and growth targets for the identified and assigned partner banks.
• Identifying partnership opportunities within existing/new banking relationships.
• Liaising with other cross-functional teams like Solutions, Product etc. to ensure that we deliver on required customizations by sizing up the opportunity and getting it prioritized appropriately
• Understand subvention and other applicable models and drive Razorpay’s GTM strategy via bank-led route.
• Identify and pitch newer use cases such as Omnichannel (offline+online), Cross border payments, PPI, other solutions - via Bank partnership channel.
• Develop implementation plan across alliance life cycle for the assigned portfolio of banks/PSPs
• Define and own metrics for monitoring the performance & the effectiveness of existing alliances
• Facilitate seamless onboarding of Razorpay as a Vendor / Customer in the bank’s ecosystem as well as ensure set-up on system and its complete alignment across departments
• Collaborate with cross-functional stakeholders including leadership, strategy, marketing, and design teams to ensure seamless execution of business launch and scale-up
• Ensuring that the engagements are well formalized with the partner banks by way of agreement(s) and agreed base rates and mark-ups applicable, if any. Also taking care of internal closure with cross-functional departments like Legal, Finance etc.
• Managing Netbanking Relationships Across Banks - Speaking with internal stakeholders like product , tech support on any issues raised by Banks
• Add new Netbanking relationships with Banks by scoping out the revenue opportunities and taking up with the internal product team for prioritization.

Mandatory Qualifications:

• 6-8 years of overall experience of which 4+ years in Merchant acquiring space with either Payment Gateways, Networks, Banks or Fintech companies.
• Established and existing network with banks (public + private) and networks in the North Region.
• High energy team player with willingness to learn and adapt quickly
• Energetic self-starter with the ability to work independently in a fast-paced environment with proven track record of creating and executing partnerships/alliances that drive measurable business results
• Ability to run technical conversations with the bank to drive problem discovery and primary-level solutioning
• Analytical capability to deal with the technical, contractual and financial aspects of the business.
• Ability to effectively think strategically and influence cross-functional teams, such as Solutions, Product, Operations to drive outsized business outcomes
• Willingness to travel regionally to meet with banks/large merchants acquired through the banking partners

Location: Bangalore/Mumbai