Lead- Technical Services Engineer (Hydroprocessing) (F/M)

Axens India is looking for a
Technical Services Engineer (F/M)
Location New Delhi
Axens group provides a complete range of solutions for the conversion of oil and biomass to cleaner fuels, the production and purification of major petrochemical intermediates, the chemical recycling of plastics, all natural gas treatment and conversion options along with water treatment and carbon capture.
The offer includes technologies, equipment, furnaces, modular units, catalysts, adsorbents and related services. Axens is also specialized in Carbon Capture. Axens is ideally positioned to cover the entire value chain, from feasibility study to unit start-up and follow-up throughout the entire unit life cycle. This unique position ensures the highest level of performance with a reduced environmental footprint. Axens global offer is based on highly trained human resources, modern production facilities and an extended global network for industrial, technical supports & commercial services. Axens is an IFP Group company.
Axens combines the friendliness of a company on a human scale and the influence of a multinational environment whose customers are spread over more than 85 countries.

Ensure continuous and timely provision of Technical Services (including startup operations) to Axens technology based units and drive customer satisfaction through continuous monitoring of the plant operations under the supervision of the department head. Ensure customer issues are resolved in an effective manner in coordination with the Axens France Technical Services Department whenever needed.
Reporting to Group Manager Technical Services, India
MAIN ACTIVITIES
On this job area you will be in charge of :

• Provide Technical Services and troubleshooting assistance (from office and on-site) pertaining to all Axens unit licensed technology and/or unit operated with Axens catalyst in India post sales of the technology and/or catalyst to customers under the supervision of the department head
• Participate in pre-commissioning and commissioning activities of the units. Strategize and Perform unit test run by evaluating performances of the units after completion of the project by establishing the product specifications with the operating parameters in coordination with Axens France Technical Services Team
• Coordinate with Axens France for the start up and running phase operations and escalating customer grievances
• Conduct site visit at regular intervals for feedback on plant and catalyst performances and regular monitoring of the units including operating data and lab analysis
• Review lab analysis report and suggest parameters to develop performance of the unit
• Provide suggestions to clients using specific process tools for improvement of the unit operation.
• Responsible for preparation of technical procedures, on-site assistance and troubleshooting for special assignments including equipment / Reactors inspection, catalyst regeneration, catalyst sulfur stripping, catalyst loading/unloading/skimming, catalyst activation and stabilization
• Conduct specific training to ensure the new technology and/or catalyst is understood by the client
• Conduct Technical Services activities in foreign countries as and when required
• Maintenance of unit wise master data base for review purposes (review by department head)
• Coordination for customizing technical solutions being provided to Indian customers
• Participate in seminars for business development and promoting Axens Technology

KNOWLEDGE AND LEVEL REQUIRED

• Bachelor Technical degree in Chemical Engineering / Petroleum Engineering.
• With 15 years of operational experience in Petroleum Refinery Plant Operations / Technical Services in Hydro Processing Technology
• Fluent English is essential for this position.

TECHNICAL KNOWLEDGE

• Must haveTechnical Service in Refining operations/ Technical Services
• Plant commissioning and Start ups
• Have theoretical and practical knowledge of refining processes
• Familiar with all major refining operations and possess knowledge of complex refinery operation and trouble shoot problems

RELATED SKILLS

• Customer orientation : To understand customer needs, build relationships and drive customer Focus in the area of Technical services
• Technical Focus: To be able to understand the kind of issues and have an in-depth understanding of the technologies to resolve issues
• Problem Solving: To adopt analytical approach to resolve issues faced by customers.
• Team spirit: Open mind, team work, knowledge sharing, be able to work in shift when necessary
• Flexibility: To be able to work on the spot on different technology. To be able to adapt/accommodate with possible change in planning.