Laptop Support Engineer- Printer & Scanner Installation and Configuration on the Client Side
- Excellent technical and supervisory skills involving Installation, maintenance, and troubleshooting
- Hand Work on scheduled audits (User access permissions, Inventory management, review security groups, Anti-Virus).
- Installation of Windows XP, 7, 10 OS.
- Knowledge of virtualization like Hyper-V, VMware, etc.
- Maintaining and Troubleshooting clients' Workstations, Desktop and Printer, and Related Quires.
- Managed to install and configure Operating System & IE Patch Updates.
- Plan and implement upgrades needed to maintain security and compliance.
- Provide application support on, Windows Diagnose problems and provide quick solutions in a limited time.
- Provide Remote Support over VNC Clients, M-Teams, Team viewers, any desk, and windows Utilities.
- Excellent in drafting Troubleshooting and day-to-day procedures
(Ref:www.freshersworld.com,freshersworld)