It Support Internship In Hyderabad At Accolite Digital

Selected intern's day-to-day responsibilities include:
1. Diagnose and resolve basic technical issues
2. Be the first point of contact for customers seeking technical assistance over the phone, email, or chat
3. Perform remote troubleshooting through diagnostic techniques and pertinent questions
4. Determine the best solution based on the issue and details provided by customers
5. Walk the customer through the problem-solving process
Requirements:
1. Excellent communication skills (reading, writing, speaking)
2. Open to 24/7 work environment and rotational shifts
3. Btech/BCA/B.Sc./MTech/MCA/M.Sc. degree
4. Year of passing: 2022/2023
5. Good understanding of ITIL (Incident Management)
6. Good understanding of active directory (for example, password resets), software troubleshooting, etc.

1. are Available For Full Time (in-office) Internship
2. have Relevant Skills And Interests
3. can Start The Internship Between 16th Feb'24 And 22nd Mar'24
4. are Available For Duration Of 6 Months
5. have Already Graduated Or Are Currently In Any Year Of Study
6. Are From Hyderabad And Neighboring Cities
7. females Willing To Start/restart Their Career May Also Apply

Education : Any Graduate / Post Graduate