IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1999, the company's mission is 'to make doing business easy'. Keeping this mission in mind, we come up with appropriate initiatives from time to time.
IndiaMART has 7.2+Mn sellers and 154+Mn buyers registered on the platform. The company has a presence in 1000+cities across India through its own sales force and channel partner network
Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country.
What the Role involves :
- Managing a 3-Tier Team of 20+ Execs, TLs and BMs
- Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfillment of their training needs
- Ensure prompt resolution of client complaints
- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
- Daily 2-3 in-person meetings (F2F) with clients onsite
Critical Skills of a Suitable Candidate :
- Application of sales techniques
- Quick thinking and problem-solving
- Verbal communication with active listening
- Vision and foresight to create new opportunities for customer
- Team Management & Interpersonal skills
- Understanding of Client Segmentation, Data & Report Management
You Can Apply if you have:
- MBA with 2-6 yr of experience in Sales / Servicing / Retention
- Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience)