AddressZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration
What you’ll be doing:
- Maintain customer experience through team member interaction and products presentation.
- Develop and train India Sales Team members by conducting daily sales observations, weekly reports and meetings.
- Execution of company standard sales process and procedure.
- Mentor and train sub-ordinates to become top performers and product experts in order to grow customer base.
- Follow up on CRM records and make sure it is always updated.
- Maintain knowledge of new products, offerings, and company promotions for targeted customer.
- Ensure India Sales Team is meeting KPI’s on daily, monthly, quarterly basis.
- Demonstrate teamwork by assisting and cooperating with co-workers as needed
- Maintain confidentiality of company and all customer records.
- Represent company in areas of public relations like expos, company events, etc.
- Achieve needed results and a high level of sales performance.
- Assist CS team in maintaining KYC documentation.
- Oversee and ensure compliance of all sub-ordinates.
- Conduct Quality Assurance call reviews in a timely manner to better coach the team.
- Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
- Ensure Sales Team is achieving sales targets including:
- No. of Accounts (Lead to Account)
- No. of Funded Accounts (FTD)
- Gross Deposits.
- Client Satisfaction.
- No. of daily calls.
- Quality of calls.
Requirements
What you’ll need:
- Degree holder of any business-related disciplines.
- Minimum 5 years of working experience in sales and/or business development for FOREX/ Financial industry, exposure in India or other SEA Market is preferrable.
- 2-3 years of proven successful record in leading a Sales Team.
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to act with integrity and professionalism
- Proficient with Microsoft Office Suite or related software
Benefits
- Will be shared during interview
