Address
Form of work Are you looking for an opportunity to combine compliance, procedures, and management with your own style? Do you want to develop your management skills on how to solve issues and conflicts, with a constructive and result-oriented approach? Can you manage a team’s performance and ensure that everyone is on track?
Does the above appeal to you? Then get in touch because we want you to be our Inspector Team Leader!
The Company
We’re a global provider of Quality Control and Compliance services. Every year, we deliver some 400,000 inspections, audits, and laboratory tests all over the world.
QIMA's Operations team will offer you the opportunity to grow your technical and management skills – while bringing trust to global trade.
The Job
Your main responsibilities will be to: Ÿ
Supervise a team of 40+ quality inspectors and oversee their performance through Key Performance Indicators. Take actions based on their results.
Ÿ Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits.
Ÿ Train product inspectors to the inspection standard processes and clients’ specific requirements and inspection protocols.
Ÿ Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
Ÿ Lead the investigations to establish whether any claims related to the inspectors’ actions are legitimate. Ÿ
Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs.
Ÿ Maintain good working relationships with all the suppliers and factories where we inspect.
The Candidate
In order to be successful in this role, you must have: Ÿ
Master’s degree in engineering; strong familiarity with Quality Management or Product Organization Ÿ
Practical experience in performing QC inspections with a strong desire to improve internal protocols.
Ÿ Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.
Ÿ Ability to travel to meet your team members and to visit clients and factories.
Ÿ Excellent command of English (spoken and written)
