AddressJob Responsibilities
- Organize and coordinate clubhouse operations to ensure maximum efficiency
- Perform daily clubhouse management and supervision to ensure all services in the clubhouse are in
normal operations
- Ability to look after all activities in the clubhouse including sports facilities (Squash, Badminton, TT, Billiards, Gym, Swimming Pool, Yoga) and other activities (coworking space, games room, meeting rooms/board room, music room)
- Knowledge or experience with F&B and ability to oversee the hospitality areas like the bar, restaurant and banqueting
- Monitor the general inspection of clubhouse areas and to ensure all clubhouse facilities are in good conditions
- Hire qualified personnel for required departments according to company standards
- Supervise and evaluate all hospitality and maintenance staff and conduct performance reviews
- Ensure supplies and equipment are adequate in quantity and quality
- Handle and resolve customer complaints promptly when necessary
- Assume responsibility of budgeting and monitoring expenses as related to the clubhouses
- Enforce adherence to regulations, company SOPs, and quality standards
- Ensure all records are kept properly and consistently
- Review and prepare reports for senior management
- Build and maintain strong relationships with residents and key customers
- Perform vendor management and closely monitor vendor's performance, handle contractor administration and service contract renewal
- Plan, organize and promote recreational activities, like Sunday poolside brunches, and interest classes, like yoga classes, in the clubhouse
- Perform ad hoc duties assigned by supervisors and management
Job Qualifications
- Ability to commute or relocate to the Hosur/Sarjapur Area
- Minimum 5 years of luxury hospitality / clubhouse management experience
- Education in Hotel Management or Hospitality training
- Must be well-organised and detail-oriented
- Excellent communication and pleasing personality with interpersonal skills
- Managerial skills and the ability to lead, motivate, and communicate with staff members
- Knowledge of best practices for customer service, hospitality management, resort operations
- Hands-on experience with MS Office and relevant software
- Positive attitude: support others, taking ownership and responsibility outside the prescribed points
- Fluent in English and Hindi, Kannada is a plus
- Ability to effectively be flexible in approach, and respond well to pressure
Job Type: Full-time
Salary: ₹700,000.00 - ₹800,000.00 per year
Schedule:
- Day shift
Experience:
- total work: 5 years (Required)
Work Location: In person
Speak with the employer
+91 9054875611
