Address To Manage the Guest Relations activities of the store and plan to improve the customer satisfaction level.
- Responsible for all GR functions of the store and strategically plan for upscale customer service.
- Understand customers buying patterns and preferences.
- Manage front office and customer relations sections and delegate responsibilities efficiently.
- Overall responsibility of all customer complaints resolution and rectification.
- Develop High Net-worth Individual (HNI) customer network.
- Monitor customer satisfaction reports and trends.
- Ensure the grooming and training of Guest relationship executives.
- Responsible for In-store engagement activities.
Skills Required :
- Floor Management
- Excellent communicative and interpersonal abilities
- Hospitality and Administration
Skills: Floor Management
Experience: 0.00-0.00 Years
