AddressHead - IT Operations (Stock Broking Vertical)
Key Responsibilities:
1. Infrastructure Procurement and Management:- Procure, maintain, and manage IT infrastructure ensuring optimal performance and security.
- Forecast and manage budget requirements for procurement of hardware, software, and IT services.
- Oversee the development and implementation of front-end and back-end systems specifically designed for brokerage services in investment and insurance.
- Ensure the reliability and optimal performance of all internal systems, with a keen eye on improvements that can be made for brokerage operations.
- Manage software development projects with precision, setting clear objectives, timelines, and adhering to agile methodologies specific to financial services.
- Architect and document system designs, data flows, and integration points, ensuring scalability, reliability, and security specific to brokerage operations.
2. Lease Line Management:
- Oversee and manage lease line agreements, ensuring uninterrupted and high-speed connectivity.
- Evaluate and negotiate contracts with service providers to ensure cost-efficiency and reliability.
3. Retail Trading Apps Management:
- Oversee the development, deployment, and continuous improvement of retail trading applications.
- Ensure seamless integration of trading apps with existing systems and compliance with regulatory standards.
4. Cloud and Server Management:
- Oversee the management and maintenance of cloud services and server infrastructures.
- Ensure data integrity, security, and availability across cloud and server platforms.
5. Servicing and Issue Resolution:
- Lead the servicing team in resolving issues promptly.
- Establish a robust issue resolution process, ensuring timely resolution and minimal disruption.
6. Operational Efficiency and Compliance:
- Continuously monitor, evaluate and improve operational processes to enhance efficiency and compliance with industry regulations.
- Stay abreast of technological advancements and regulatory changes relevant to the Stock Broking industry.
7. Cost Optimization:
- Identify and implement cost-saving measures in IT operations without compromising on quality and security.
- Analyse and optimize vendor contracts and IT service agreements for cost-effectiveness.
8. Firewall Management:
- Manage and maintain firewall configurations to ensure the security and integrity of the organization's network.
- Monitor firewall performance and respond to security incidents as needed.
9. Team Leadership and Development:
- Lead, mentor, and develop the IT operations team, fostering a culture of excellence, collaboration, and continuous learning.
- Evaluate team performance and provide regular feedback, training, and development opportunities.
Qualifications:
- Bachelor's degree in information technology, Computer Science or related field (Master's preferred).
- Minimum of 10 years of experience in IT operations with at least 5 years in a leadership role, preferably within the financial or Stock Broking sector.
- Proficient in modern IT infrastructure, cloud services, and retail trading applications.
- Strong understanding of IT operations' best practices, industry regulations, and emerging technologies.
- Exceptional leadership, communication, and interpersonal skills
