Front Office Executive

Job Overview

We are hiring a Front Office Executive to join our team at JobStars HR Solutions Pvt Ltd. As a Front Office Executive, you will be responsible for managing the front desk area and providing excellent customer service to our clients and visitors. This is a full-time position, requiring 1 to 3 years of experience in a similar role. If you have good communication skills, a degree qualification, and enjoy working in a customer service-oriented environment, we would love to hear from you.

Qualifications and Skills

• Junior: 1 to 3 years of experience in a similar role
• Good-looking and presentable
• Excellent verbal and written communication skills in English
• Degree qualification in any discipline
• Strong customer service and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Proficient in MS Office suite
• Attention to detail and strong organizational skills
• Ability to work in a fast-paced environment
• Professional and friendly demeanor

Roles and Responsibilities

• Welcome and greet visitors with a professional and friendly demeanor
• Answer phone calls and redirect them to the appropriate person
• Handle incoming and outgoing mail, packages, and deliveries
• Maintain a neat and organized front desk area
• Provide information and assistance to clients and visitors
• Manage conference room bookings and prepare meeting rooms
• Coordinate with other departments to ensure smooth office operations
• Assist in general administrative tasks, such as filing, photocopying, and data entry
• Handle customer inquiries and resolve complaints in a timely and professional manner
• Maintain a positive and professional attitude at all times