Finance Analyst

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators, and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked consumers.

The Analyst, Card Program Administration has the responsibility of supporting the global corporate card and purchasing card program at Visa. The role will be based in Bangalore and will have a focus on card programs based in the Asia Pacific region, with growth into other regional markets. The role will manage day-to-day functions related to the card programs, including supporting the issuance and maintenance of Visa’s corporate card and purchasing card programs, working directly with issuing banks, and providing superior customer service to the end users while enforcing cardholder compliance with the Global Travel and Expense Policies.

The role requires the ability to work in a complex and diverse, international, and multi-currency environment. Key tasks include:

• Manage the corporate and purchasing card program for APAC based employees including: issuance, renewal, modification, cancellation, monthly issuer statement reconciliation, monitoring of outstanding expenses, and card holder support (credit limit increases, policy interpretation, exception transaction processing, etc.)
• Manage regional email inbox to track employee inquiries related to Corporate Card and Purchasing card activities.
• Act as main point of contact for issuing banks, being point to trouble shoot issues or execute changes to card program.
• Provide support for Visa’s T&E system, including resolution of technical inquiries, performing testing for system changes and enhancements.
• Interact with cardholders and other finance groups, including Global Sourcing, Accounts Payable, Data Maintenance, IT, HR, Compliance, product teams and global card administrators, to support questions related to corporate and purchasing card transactions.
• Provide knowledge of Visa policies and procedures, supporting cardholders and general employee questions based on Travel and Entertainment related items or Purchasing Card related items, including leading training sessions on general T&E Policy and Concur functionality.
• Participate in global card program meetings to provide and implement process improvements.
• Support global T&E audit process by researching expense report items that are flagged for review, including follow-up with employees and their managers to assess validity of the transaction.
• Review weekly employee aging report, including collections from employees and posting reimbursement payments.
• Support regional tasks associated with mergers and acquisitions, including integration into Concur, issuing new cards, and providing training support.

• 2 or more years of relevant work experience with a Bachelor’s Degree or at least 3 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Background in Finance, Audit, Risk or Compliance with focus on operational controls
• Experience of finance systems use – Oracle and Concur, desired but not a must
• Excellent analytical ability, problem solving skills
• Ability to operate independently with minimal supervision
• Highly motivated, confident and organized individual
• Excellent time management skills, sense of urgency, able to prioritize
• Ability to work with all levels of the organization and communicate effectively
• Strong sense of process improvement
• Works well under pressure when working to tight deadlines
• Clear and concise communication
• Good Excel and data manipulation skills
• Self-directed and motivated
• Strong prioritization skills and ability to manage issues to resolution
• Working knowledge of Lean/Six Sigma principles and tools
• Able to communicate and build cross-functional relationships; work with all levels of personnel and interact with senior and executive management
• Customer focused, driven and can lead by example

Work Hours: Varies upon the needs of the department

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.