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# Pega Analyst **Req ID:** 63883 **Department:** Tech ARC Intelligent Automation **Division:** Technology **Location:** Bengaluru ## About the role At ANZ our purpose is to shape a world where people and communities thrive. Were making this happen by improving our customers financial wellbeing so they can achieve incredible things be it buying their home, building a business or saving for things big or small. At Intelligent automation, our mission is to provide the technology platform, services, and support to digitize, optimize and industrialize key operational processes across all customers facing divisions and internal group services. As an Analyst in Intelligent Automation, youll be working as part of a high performing cross-functional team that focuses on workflow, process modeling, and automation.
You will work to deeply understand the business environment to refine requirements to increase the quality and efficiency of the customer outcome being delivered by the Squad and ensure the stability of systems. You will have a comprehensive knowledge of the business and its customer-related drivers as well as the technical systems that support the business. As an Analyst, it is expected that you will be a go-to person for solving problems in your Domain of expertise. **Role type:** Permanent **Location:** Bengaluru ## What will your day look like As a Pega Analyst, you will deliver value for ANZ. You will understand - Partnering with our stakeholders; key enablers, vendor teams & squad for scoping & requirements workshopping & documentation. - Requirements gathering and definition through to supporting functional design specification and testing outcomes. - Contributing towards solutions that are consistent with the standards. - Technology and business documentations required as part of ANZ Delivery Framework (ADF). - Support the test team (Functional / UAT) through the testing process. - Identify and propose ways to address constraints that hinder progress, escalating as appropriate. - Analyze vendor product release notes and identify the area that a change will impact the business flow. - Understand the business flows and able to update / contribute to the changes. - Practice agile principle & adhere to the cadence set by the squad. ## What will you bring? We know not everyone will bring all of the skills and experience, and at ANZ, we are focused on people bringing a growth mindset to their approach to work.
Some of the skills we are looking for are below, but dont worry if you dont have all of these as learning on the job is the way we work. But back to some of the skills - Total experience of 4 to 6 years as the role demands T-shaped skills in terms of operating in a multi-disciplinary squad, is well-versed in agile methodologies, and can establish a broad network with the business, platform, and integration teams. - Experience in translating requirements into user stories & acceptance criteria, supporting development, testing, and implementation of the application. - Good understanding of Pega workflow and integration systems, be able to recommend the right approach to problems. - Coordinate UAT, BVT with business users. - Strong communication and presentation skills. - Strong stakeholder management with the ability to build strong relationships with both internal and external partners. - Demonstrable experience and understanding of agile development practices, JIRA, and Confluence. - A desire to continuously learn new techniques / technologies and bring innovative ideas into the Squad. - Helps deliver initiative milestones and own the impacts to ensure all changes impact customers and frontline staff in a positive way. - Certified Pega BA / Knowledge in Pega workflow is a must. - Basic knowledge of Signavio / process modeling tool is a plus. - Good scrum mastery skills are a plus. ## So, why join us? Theres something special about being part of ANZ.
From the moment you join us, youre part of a team working towards a common goal:
improving the financial wellbeing and sustainability of our millions of customers. And thats big. But its not just our customers who will feel your impact. Youll feel it too. Because at ANZ, youll have the resources and community you need to take the next big step in your career, towards even bigger things in the future. We offer a range of benefits tailored to the countries in which we operate to provide all our people: - Health and wellbeing programs - Discounts on selected products and services (from ANZ and beyond) - Flexible working arrangements, lifestyle leave, and career breaks Youll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives, and life experiences of our people are celebrated.
We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. To find out more about working at ANZ or to view other opportunities visit [ANZ Careers](https://www.anz.com) and searching for reference number 63883 **Job Posting End Date:** 15/04/2024, 11.59 pm, (Melbourne Australia)
