JOB DESCRIPTION FACILITY MANAGER
Roles can vary from focusing on day-to-day security, cleaning and maintenance to managing refurbishment for several organisations:
financial forecasting/budgeting
property acquisition and/or disposal
planning and overseeing building work/renovation
lease management
allocating and managing space within buildings
managing building maintenance activities
coordinating cleaning, catering and parking services
organising security and general administrative services
ensuring that facilities meet government regulations and environmental, health and security standards
advising on energy efficiency and cost-effectiveness
supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers
preparing documents to put out tenders for contractors;
project management and supervising and coordinating the work of contractors;
investigating availability and suitability of options for new premises;
calculating and comparing costs for required goods or services to achieve maximum value for money;
planning for future development in line with strategic business objectives;
managing and leading change to ensure minimum disruption to core activities;
directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
ensuring the building meets health and safety requirements and that facilities comply with legislation
- keeping staff safe;
- planning best allocation and utilisation of space and resources for new buildings, or re-organising current premises;
- checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
- coordinating and leading one or more teams to cover various areas of responsibility;
- using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
- Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
Qualifications
- building management;
- business studies;
- construction;
- engineering and building services engineering;
- facilities management;
- hospitality;
- management;
It is also possible to move into facilities management from related roles such as:
- accountancy;
- hospitality and estate management;
- surveying.
Skills
You will need to demonstrate:
- interpersonal, relationship-building and networking skills;
- procurement and negotiation skills;
- the ability to multi-task and prioritise your workload;
- time management skills;
- project management skills;
- research skills and the ability to draw information from various sources, including people;
- clear and concise writing skills and the ability to handle long and complex documents;
- team work skills and the ability to lead and motivate others;
- IT skills;
- a practical, flexible and innovative approach to work.