Executive - Sales Support

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

 In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Hi Below is the JD for Sales Support role in Eurofins Genomics, if you find you are fit enough, kindly share your updated CV to proceed further 
Preparing the quotation, filing tenders. Should have good GeM knowledge.

• Managing and organizing sales-related documentation, such as contracts, proposals, and invoices.
• Maintaining accurate and up-to-date records of sales activities, customer interactions, and transactions.
• Coordinating meetings, conference calls, and appointments
• Maintaining tender and quotation data.
• Act as a primary point of contact for customer inquiries and requests, ensuring timely and professional responses.
  • Address customer queries via phone, email, or in-person, providing product information, and pricing,
  • Liaise with other departments, such as customer service, finance, and logistics, to resolve customer issues and concerns promptly.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling products/services to existing customers.
• Support the sales team in maintaining customer relationships and ensuring customer satisfaction.

Qualifications

Experience- 3-4 years

Qualification- Masters in Lifescience

Excellent communication skills, both written and verbal.

Strong organizational and time management abilities.

Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

Customer-centric mindset with a focus on delivering exceptional service.

Ability to work effectively both independently and as part of a team.