Service Sales Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Service Sales Specialist and will be part of Process Automation business for Process Industries division based in Bangalore, India. In this role you will be reporting to Project Manager and will be responsible for working as sales and order handling engineer for spares, callout services and maintenance contracts, catering to multiple business lines. Discussing with front end sales team and other internal stake holders to proactively generate opportunities and convert them into profitable orders. Striving to exceed the targets set by the business in terms of quality of the deliverables as well as volumes.

Your responsibilities

• Ensuring on time dispatch of spares or delivery of requested services in line with customer order
• Negotiating and closing orders in coordination with front end sales team
• Supporting front end or regional team in payment collection
• Coordinating with internal teams for overall timely execution of orders
• Ensuring update of offer tracking tool with all relevant details always
• Responsible for offer submission for spares / service requests

Your background

• Diploma or degree in electrical / electronics and communication / computer science / instrumentation engineering
• Minimum 2 years of relevant work experience
• Working knowledge of SAP modules like PS, SD, MM etc
• Willingness to travel to customer locations as needed
• Good listener with a mindset to resolve issues in minimum possible time
• Good communication and negotiation skills

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite