Engineer I

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express has embarked on an exciting transformation driven by an energetic new team of high performers. This is a great opportunity to join the Customer Marketing organization within American Express Technologies and become a driver of this exciting journey.

Functional Description:

American Express entered the travel agency business in 1915, and today is one of the world’s largest luxury travel and lifestyle service networks.  The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivalled expertise to Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The Global Digital Customer Experience is a strategic focus area for growth within Travel and Lifestyle Services and there is significant continuing investment to transform and optimize our digital proposition and capabilities. American Express Travel Online not only drives direct revenue and cost savings but also plays an important role in overall Card product engagement, loyalty and satisfaction.

Role & Responsibilities:

We are looking for a skilled Java developer to join our team, bring in experience, and help the team deliver new customer facing travel experiences. You will be building backend API microservices that engine the websites and front-end applications based on modern design principles and technology stack that powers the extraordinary service our customers expect from American Express – TLS when booking travel online. You will design, develop, solve problems, debug, deploy, and document software and systems that meet the needs of customer-facing applications. Technology design considerations would include security, reusability, resilience, availability, self-healing  to name a few. The ideal candidate must be:

• Willing and able to express new ideas, concerns, and opinions directly to team and wider
• Proactive, enthusiastic, flexible, and results driven
• Willing to learn new technologies and exploit them to their optimal potential
• Proficient communicator
• Roles & Responsibilities:
• Write high quality code to develop and maintain new microservices using Java 
• Builds monitoring dashboards and logging & alerting strategies.
• Monitors system performance and availability and improves software quality through root cause analysis.
• Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
• Lead code reviews and automated testing
• Debug basic software components and identify code defects for remediation
• Enable the deployment, support, and monitoring of software across test, integration, and production environments
• Automate deployments in test or production environments using CI/CD tools like Jenkins
• Leadership
• Prepares and presents solutions and progress updates to product and technology leadership
• Collaborates and communicates effectively across engineering and enterprise teams.
• Mentors and coaches junior team members
• Influences team members with creative changes and improvements by challenging status quo and demonstrating risk taking.
• Demonstrates increased self-reliance to achieve team goals.

Minimum Qualifications:

• 6+ years of experience in programming, testing, and application design for microservices using Java 17 and above, and Spring Boot using build automation with Maven or Gradle.
• Experienced with observability – logging, alerting and monitoring
• Experienced working as part of an agile engineering team and contributing to regular agile ceremonies.
• Knowledge of cloud and CI/CD technologies, and how to get code into production quickly and reliably. 
• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred 
• Development experience with Kotlin
• Front End Development experience with React, Redux and Javascript

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.