AddressEducation / Qualification: B.E. Computer Science or Equivalent
Certification: All of the following certificate are not mandatory, but good to have
- ISO9001 training
- CMMI ATM training/ course completion
- Six Sigma green belt/ black belt
- Metrics Analysis
Team size handled (if any): 5+
Primary Skills (Must have)
- Develop quality/process improvement roadmap for the overall organization
- Establish process architecture to meet the organization requirements
- Ability to lead a team of SQA's to achieve organization Quality Assurance goals
- Establish metrics program across the organization
- Ability to support presales team on customer enquiry and process/quality write up
- Ability to respond for RFI on process and quality
- Good understanding of Quality Assurance methodology, industry standards, design and implementation of quality management systems.
- Has good experience on implementation of quality management systems (QMS) in lines with ISO 9001:2015, CMMI, ITIL, Agile Methodologies.
- Provide process consultancy independently for software development and services projects
- Perform internal quality audits
- Design and creation of organization process artefacts
- Facilitate project teams in identifying issues and risks.
- Perform root cause analysis
- Conduct quality awareness training
- Prepare project dashboard and monthly status reports.
- Have experience in collecting and analyzing metrics
- Establish process performance baseline for org metrics
- Analyze and evaluate org metrics to identify improvment oppurtunities
- Have good knowledge on statistical process control
- Establish org wide measurment processes/program
- Work with project team to identify improvment oppurtunities and assist team to achieve the improvements
- Condut trainings on various topics of Quality Assurance and quality standards
Secondary skills (Good to have)
Six Sigma, ISO27001, TFS, JIRA, CMMI v2.0
Job/Role Description
Head of Software Quality Assurance team
Soft skills/other skills (If any)
Team management, Ability to lead from the front, Excellent interpersonal, analytical and communication skills,critical thinking/problem solving, leadership, professionalism/work ethic, teamwork/collaboration, and adaptability/flexibility, ability to train staff.
