AddressAbout Us: Paytm is an Indian multinational financial technology company, that specializes in digital payments and financial services, based in Noida. It was founded in 2010 by Vijay Shekhar Sharma under One97 Communications. Paytm offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. It is India's payment Super App offering consumers and merchants the most comprehensive payment services. Pioneer of the mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.
About the team: This team will be accountable for building up a strong portfolio of Motor Insurance for Paytm in the market.
About the role:
About the Role: This position offers a unique opportunity to lead and shape the Motor Insurance
segment, driving innovation, ensuring compliance, and contributing to the long-term profitability of the
business. As the Lead of Motor Insurance, you will play a pivotal role in overseeing and managing the Motor Insurance Business. Your responsibilities will encompass partnership management, P&L
management, launch of new products, funnel optimization, sales partnerships, Digital Sales (D2C), risk
analysis, strategic innovation, compliance oversight, stakeholder engagement, and process
improvement.
Expectations/ Requirements:
- P&L (Profit and Loss): Monitoring the financial performance of the Motor Insurance portfolio.
- Launch of New Products: Assessing our ability to introduce innovative insurance products to the
market.
- Funnel Management: Analyzing and optimizing the sales funnel to ensure efficient customer
conversion.
- Digital Sales & D2C (Direct-to-Consumer): Evaluating the growth and effectiveness of our digital
sales channels, including direct-to-consumer initiatives.
- Partnership Management: Take ownership of the partnership management for Motor Insurance
Business, ensuring its long-term profitability.
- Risk Analysis: Analyze the Motor insurance portfolio, assessing the impact of underwriting
decisions on claims.
- Strategic Innovation: Drive strategic innovation initiatives across the business, including product
development, marketing, and operations.
- Refining and optimizing current underwriting processes, such as Vehicle Pre-inspection, Policy
issuance, endorsements, and policy renewals.
- Collaborate with the product manager and technology developers to provide requirements for
enhancing existing processes and actively participate in testing new platforms.
- Develop and execute strategies to enhance the end-to-end customer experience, from proposal
entry to policy issuance, by creating flexible and efficient systems.
- Compliance and Regulatory Oversight: Oversee compliance and regulatory activities, ensuring
adherence to the latest IRDAI regulations and guidelines.
- Stakeholder Management: Proactively engage with and manage various stakeholders involved in
the Motor Insurance business.
- Market Research: Conduct market research and studies to evaluate underwriting practices and
the availability of products and benefits in the Motor Insurance sector.
- Process Improvement: Create and document business processes and consistently work towards
improving them to enhance operational efficiency.
Superpowers/ Skills that will help you succeed in this role:
- 9+ years of experience.
- Analytical Skills: Excellent problem-solving, organizational, and analytical skills, with the ability
to evolve business strategies.
- Leadership: Proven leadership and people management experience.
- Self-motivated: Self-driven, smart-working individual with the ability to lead teams effectively.
- Communication Skills: Excellent communication skills and strong interpersonal abilities.
- Adaptability: Ability to thrive in high-pressure situations and take a hands-on approach to
tasks.
- Travel Flexibility: Willingness to travel as needed and fluency in both Hindi and English.
- Independence: Ability to work independently, lead teams, and collaborate effectively with
cross-functional teams.
Why join us:
If you are a strategic thinker with a passion & track record of delivering results, we invite you to join our team at Paytm. We offer a collaborative work environment and opportunities for career growth.
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
