AddressDigital Presales Solution Manager :
- Support the Account Executives by taking a consultative role in the customer evaluation processes, including answering all technical questions, troubleshooting issues, and managing escalation to Support and Engineering
- Build demo environments and deliver specific demos for new prospects and clients
- Join calls with Sales team and customers to handle the technical discussions
- Work with Sales and CSM/ Account Managers on facilitating the resolution of opportunities related technical queries
- Work with the management to shape a best practice guide for Technical Demos
- Process pre-sales (trial) questions and technical issues (on L1) from potential customers and Sales team
- Create materials and videos to be used in sales activities
- Act as a link between Sales/Customers and Product team
- Work actively with Product team on improving the products and functionalities
Job Description:
- Responsible for the sale of a businesss products or services and ensures profitable growth in sales, revenue through planning, execution, and management of a supportive team
- Transform technical information and processes into compelling stories
- Prepare documents/ presentations by interpreting and evaluating text, graphics, and raw data
- Create crisp and compelling content basis the project brief and data gathered through research
- Handle the Presales sales process starting from demo distribution to managing the Presales associates. This should be done in a seamless manner with a quality process
- Develop business and functional collateral for technical sales plays and campaigns
- Review as well as copy edit content for plagiarism, accuracy and relevance
- Create fresh and interesting content strategies to support key business objectives
- Build and maintain a comprehensive content repository
- Interact with bid managers & internal SMEs to understand content project requirements, scope and logical structure of content output
- Effectively manage multiple content projects across industries and regions; Taking ownership to address critical problems and suggest prompt solutions
- Meets deadlines by establishing priorities and target dates for information gathering, writing, review, and approval
- Analyse the market trends and discover new opportunities for growth
- Report on sales results
- Seek & provide constructive feedback
- Keep abreast with the latest trends in the BPM sector
- Team Management: May manage junior resources
- Experience & Expertise:
- Previous Experience in a Related Field Preferred; Proven work experience as a Presales Sales Manager, Presales Manager, or similar senior sales role - Preferably digital domain or educational sales, people management experience; Previous experience in a Customer-facing technical role
- 7-10 years in experience
- Should have excellent writing skills with unblemished grammar expertise
- Strong storyboarding skill
- Expert in secondary research and interviewing skills; Adept in UK and US English
- Ability to measure and analyse key performance indicators
- Tech-savvy with the ability to maintain and organize electronic files
- Experience in marketing, branding, and formal writing
- Good knowledge of the IT products, services and industry trends
- Strong interpersonal skills and an ability work as part of a team, both physical and virtual
- Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude; Strong listening and storytelling skills.
- Enthusiasm for working in a high profile, fast-paced startup culture.
- Strong client-facing and communication skills
- Responsible, responsive, proactive, willing to help, ready to resolve issues.
- Responsible and self-motivated
- Strong analysis skills; Ability to learn new technologies; Ability to multitask and prioritize between competing activities
- Expertise in MS office - Excel, Word & Power Point documents.
Location :
- Pune/ Thane/ Hyderabad
- Work Duration
- Monday to Friday; should be flexible as per job requirement
- Education: Any graduate, with digital certifications (a must)
Remote Work from Home Available :
- Yes, possible but not completely; office attendance required at least 2 days a week; 40% travel may be required for customer meetings.
Remuneration :
- Negotiable based on candidate's level of experience.
