Company | Jobs For HumanitySee more |
Address | Mumbai, Maharashtra |
Category | IT |
Job description
Job Description
- Managing a team of representatives offering Customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance Customer support.
- Maintaining a pleasant working environment for your team.
- Contact HR Manager WhatsApp9079400361
Refer code: 953374. Jobs For Humanity - The previous day - 2024-03-17 07:34