AddressEvening ShiftAttendance allowance
Location - Mohali
Work from Office job
Candidate must have excellent communication skills
Candidates must be flexible in shift timings
Must have knowledge of computers
Immediate joining preferred
Please send your CV at what’s app
Job Types: Full-time, Permanent, Fresher
Salary: ₹13,000.00 - ₹16,000.00 per month ( Depends on your interview & Skill set )
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
