AddressCustomer Support Associate Semi voice
Roles and Responsibilities:
Semi voice process (Chat / Inbound calls)
Resolving customers queries and issues related to the products and services via chat or voice platform.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the database of the customers on a regular basis
Obtaining customer information and other relevant data
Suggesting solutions based on customer’s needs and requirements
Candidate should be
Target oriented, and shall be responsible for achieving weekly/monthly KPI.
Proficient in MS Office.
Desired Candidate Profile
Bachelor’s degree in any stream
At least 1- 2 years of experience required in Customer support Department.
Great interpersonal skills.
Should be well versed in English, Kannada and Hindi.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks
Outstanding problem-solving skills
Hard-working individual
Ability to handle pressure
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹30,000.00 per month
Male candidates only apply
Location: Bangalore
For more details
Job Types: Full-time, Permanent
Salary: ₹10,366.64 - ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (Preferred)
Experience:
- total work: 2 years (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- Kannada (Preferred)
Work Location: In person
