Customer Service/Customer Support Internship In Hyderabad At Enxypher Corporation

Enxypher Corporation is seeking a dynamic and enthusiastic Customer Service/customer Support intern to join our team! As an intern, you will play a vital role in ensuring exceptional customer experience and satisfaction. If you possess fluency in English (spoken and written), MS-Excel skills, and proficiency in Hindi (spoken), we want you!
Selected intern's day-to-day responsibilities include:
1. Assist customers via various communication channels, promptly resolving their inquiries and concerns with professionalism and empathy
2. Maintain accurate customer records, ensuring all interactions are properly documented in our CRM system
3. Collaborate with cross-functional teams to address complex customer issues and provide effective solutions
4. Take ownership of customer complaints, escalating unresolved matters to the appropriate departments for prompt resolution
5. Provide product knowledge and assistance to customers, guiding them in making informed purchasing decisions
6. Participate in training sessions to enhance your customer service skills and stay updated with product information
7. Contribute to the continuous improvement of customer service processes and procedures by sharing valuable insights and suggestions
Join our team and embark on an exciting journey, gaining hands-on experience in customer service while working in a challenging and supportive environment. Apply now and become an integral part of Enxypher Corporation's commitment to excellence in customer support!

1. are Available For Full Time (in-office) Internship
2. have Relevant Skills And Interests
3. can Start The Internship Between 2nd Feb'24 And 8th Mar'24
4. are Available For Duration Of 1 Month
5. have Already Graduated Or Are Currently In Any Year Of Study
6. females Willing To Start/restart Their Career May Also Apply

Education : Any Graduate / Post Graduate