Client Set-Up - Manager

Background:

State Street has established a Global Billing Function, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.

Basic Purpose of Job:

The Client Set-up Associate will be responsible for certain aspects of the fee schedule process including reviewing the client fee schedule set up for State Street global businesses spread across countries & regions.

The individual will be directly responsible for facilitating the day to day production and review of fee schedules for State Street’s global clients. The Client Set-up Associate will also be responsible for assisting in the creation, maintenance, and review of State Street Global Advisors’ fee schedules.

Responsibilities:

Business As Usual (BAU) Activities:

• General responsibility for particular fee schedule activities, such as fee schedule set-up, maintenance, and review
• Adopt an “owner’s mind set”, work independently, and ensure efficient deliverables
• Measure, review, and assess performance and progress towards goals
• Responsible for ongoing process improvements

Expectations:

• Bachelor’s Degree in Finance with an experience minimum of 4 to 6 years working with fee invoices in a global billing function at a large financial services institution.
• Knowledge of various services and industry trends of billing methods for those services like Custody services, Sub custodian, trust services and out pocket expense billing, asset management etc.
• Demonstrated knowledge in improving the fee schedule function across multiple geographies and business areas.

Skills required:

• Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)
• Knowledge of billing systems
• Conceptual understanding of company-wide financial architecture (GL, sub-GL technology, specialized tools) applicable to the above process groups of processes
• Independent decision-making capabilities, demonstrated thought leadership
• Pride of ownership with the ability to deliver high quality results timely
• Self-motivated, self-assured, and self-managed
• Strong attention to details
• Problem solving skill
• Highly organized with ability to multi-task and work under high pressure deadlines
• Must be able to work in a fast paced environment