As a Business UAT Analyst I at JP Morgan Chase within the Consumer & Community Banking, you will be responsible for developing and maintaining test scenarios, test plan, test cases used for UAT within Card Marketing and Execution team. You will primarily be supporting marketing campaigns and performing other testing related duties as required. In this role, you will have the opportunity to develop UAT testing strategies, create testing plans and scenarios, prepare test cases, conduct UAT testing and review results for final UAT business sign-off. You will use your independent judgement to analyze business requirements and system specifications, prioritize testing activities for configuration changes, execute test plans and scripts to facilitate complex testing activities, and provide specific technical guidance on defects to business stakeholders, BAs and IT. This role offers the opportunity to thrive in a fast-paced and high-visibility work environment.
Job responsibilities
- Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives
- Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation
- Review requirements, specifications, user documentation, help files, and other project documentation – job aids/procedures to assure quality of the test suites to be developed
- Work with appropriate business and technology leads to determine the acceptable range for test results and performance
- Ensure proper version control and configuration management of all test objects developed and test environments used
- Create & maintain of the job aids & procedures associated with the testing standards and used by CME-UAT
- Support during production deployment of applications and perform “validation testing” during the off-hours/weekend release windows
- Have a keen eye to identify process gaps and lean down processes- also automate campaigns being worked upon/drive automation efforts
Required qualifications, capabilities, and skills
- 5+ years of experience in manual testing – SIT/UAT or Quality Assurance experience .
- Experience in execution of automated test suites preferred
- Hands – on experience in both waterfall and Agile SDLC models preferred
- Exposure to BDD Cucumber framework is a plus
- Knowledge & Experience on JIRA tool is preferred
- Proven ability to manage and prioritize multiple, diverse projects simultaneously
- Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps
- Have the ability to work flexible hours, including night-of deployments and occasionally weekends if required
- Be proficient with MS Word, Excel, PowerPoint, Visio
- Possess excellent problem solving, interpersonal communication, project and time management skills
- Be extremely detail-oriented in regard to verbal and written documentation and communication
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM