Years of Experience: Freshers or 1 Year
Education Required: MBA (IT) preferred
Roles and Responsibilities:
- Ability to translate business requirements into functional specification document
- Performs gap-analysis with the assistance of other team members.
- Recognize discrepancy or inconsistency in design documents versus software implementation and take corrective action
- Ability to demonstrate, troubleshoot and solve problems
- Assist customer and partners with questions on product
- Work through errors and exceptions in the system
Special Skills:
- Excellent communication skills, both oral and written with all levels of an organization
- Fluent in English
- People skills including acting with integrity and respect for others, negotiation, political sensitivity, professional impartiality, service orientation, personal time management and ability to achieve success through exercise of influence
- Ability to work with processes established to retain critical knowledge and facilitate knowledge transfer
- Knowledge of software development life cycle (waterfall and agile)
- Attention on detail and excellent analytical skills
- IT complaint: proficiency in working with the computer and CRM software is also important to the job of the executive for business development.