AddressKey highlights of the role are listed below (purely indicative and not limiting):
- To process & keep control on daily BAU with no gaps
- Ensuring financial transactions are processed under maker – checker concept within set timelines
- Technology enhancement and process automation
- Meetings with external stakeholders such as bureaus, insurance company, broker, etc., payment processing vendors, NPCI, related to BAU (event based)
- Handling Audit and compliance and fulfilling the requirements
- Scheduled MIS reporting to Management/ Bank/ Regulators
- Maintaining key information / data / details pertaining to business
- Coordination with the various teams within/outside the department
- Handling outsourced team / job allocation and ensuring the completion of allocated job
- Keep watch on market informatics and strive for betterment of customer service experience with system/process/policy enhancements
Job specific skills :
Applicants should possess the following attributes:
- Strong analytical and decision-making skills
- Customer Orientation
- Communication and Team building skills
- Flexibility in hours of operation
- Professional written and verbal communication and Interpersonal skills
- Ability to communicate well at all levels of the organization
- Good Communication skills
- Collaborative and a team player & should be fast learner
- Knowledge of RBI Regulations
- Excellent Team leading skills – coaching, influencing & energizing
- Excellent Change management skills
- High energy and self-starter individual
About Company
BOBCARD Limited is a wholly owned subsidiary of Bank of Baroda and a Non-Deposit Accepting Non–Banking Finance Company (NBFC). BOBCARD was established in the year 1994 to cater to the need of rapidly growing Credit Card industry in a focused manner. BOBCARD is one among the pioneers in Indian card market and was the first nonbanking company in India to issue Credit Cards.
The Company’s core business is Credit Card issuance and consumer lending.
