AddressQualifications - External
What you will need to succeed in the role :
- Educated to graduate level (or equivalent level of experience) (M)
- Process mapping knowledge, understanding of regulations such as Operational Resilience & DORA (D)
- Knowledge of PRA (Prudential Regulatory Authority) regulations related to IBS (Important Business Services) & CBS (Critical Business Services). (D)
- Strong Excel (particularly large data sets / modelling) and report production (M)
- Prior Business Management & Experience of producing high quality reporting to tight deadlines (E)
- Prior Team Management experience or strong inclination towards people & team management (E)
- Stakeholder Management ability to engage and build effective relationships with team and stakeholders (E)
- Strong communicator - able to express ideas via various communication channels (E)
- Excellent written and interpersonal communication skills and ability to communicate with diverse audiences (E)
- Ability to investigate items in detail / Meticulous attention to detail (E)
- Ability to work with info from various systems and make sense of data /express clearly with assumptions used (E)
- Ability to deliver on time and at a consistent professional level (E)
- Recognized strong organizational skills. (E)
- Experience within Financial services (E)
- Ability to work alone or as part of a team, as required (E)
- Analytical analysis, data mining and scenario modelling experience (E)
- Effective presentation, interpersonal, negotiation, communication and analytical skills. (E)
- Understanding of GPB Strategy, knowledge of tools and processes (D)
- Experience of project management processes (D)
- Change agent and evidence of process improvement in previous roles (D)
- Ability to step back and look to improve process and efficiency (D)
Index: Mandatory (M) / Essential (E) / Desirable (D)
PROTECT : Adhere to all relevant Audit and Compliance requirements
Customers / Stakeholders :
- Maintain excellent high quality records
- Provide accurate and timely MI
- Ensure all processed MI's/region specific tasks and reports are accurate and shared as per agreed timelines.
- Observe/Analyze MI Areas of improvement and suggest corrective action whenever applicable
- Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact
- Ensure that stakeholder expectations are met with highest level of professionalism and value
