Assistant Manager - Warehouse Operations - Contract Logistics

Job Description – Assistant Manager –Operations
FILING INFORMATION
Name Assistant Manager - Operations
Department Operations
Location Pune
Position reports to Manager - Operations
ROLES & RESPONSIBILITIES
Primary Position Objectives • Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by monitoring, and managing operation goals

• Maintain Warehouse Operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
• Solve day-to-day operational issues and reach short- and long-term performance goals
• Manage daily operations, while controlling and managing inventory and logistics
• Prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations

Key responsibilities • Daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service

• Meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime
• Implement actionable plans for productivity and loss prevention. Analyze and suggest improvement.
• Manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages
• Monitor CCTV and report any unusual activity to Manager- Operations and/or concerned authorities.
• Proficiency with SCM+ for warehouse management is an add on.

QUALIFICATIONS & COMPETENCIES

• Diploma/ graduate in any stream
• 3-5 years of experience in a warehouse operation
• Proficient knowledge of warehouse procedure and policy
• Excellent problem-solving skills
• Ability to work with all levels of company staff
• Comfortable delivering frequent direct written and oral feedback