Company

Max Financial ServicesSee more

addressAddressKolkata, West Bengal
CategoryIT

Job description

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About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company's website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization's ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people's leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.


Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.

Key Responsibilities:

  • Maximize Applied to paid to meet business plan
  • Hub Hold Cases resolution within TAT
  • NFTR % Reduction
  • MIS and Reports
  • Follow-up for GO Actionable resolution
  • Booking & Tracking of Medical reports
  • Customer complaint resolution within TAT
  • Maximize collections
  • Ensure NC cracking through field
  • Autopay Traction
  • POSV / Welcome Call
  • Managing end to end operational process along with teams in the field & distribution leaders
  • Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations
  • Managing dashboard for Quality of business
  • Adoption of various digital initiatives among distribution
Refer code: 927223. Max Financial Services - The previous day - 2024-02-19 08:23

Max Financial Services

Kolkata, West Bengal
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