AddressDesired Candidate Skills
- Working closely with Admission and Counselling Team to educate them about latest updates also handling the team for counsellors and filing officers with result orientated strategies and planning.
- Will be the process owner for all clients of the branch (students) and ensuring that they are serviced and guided well from beginning to end of the complete student Visa application process.
- Ensuring or crosschecking complete visa application documentation including all the financial & background related papers are correct and as per the requirement.
- Helping team to manage the students and providing advice in preparing the visa files.
- Taking appropriate action/ decisions depending on the situation in order to get more visa approvals.
- Train students for Visa Interview.
- Learn company’s CRM portal and use it efficiently for all routine activities.
- Lead the team to regularly update the status of all leads, students, applications into CRM without any delay.
- Support the team in resolving routine CRM related issues.
- Responsible for the complete maintenance of the branch including proper record keeping of all important documents, maintenance of all office equipment’s and facilities etc.
- Managing the educational fairs and seminars
- Keeping proper and updated record for the entire team progress and delivering quality work.
- To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia etc.
- Routinely audit the records of the registered clients to ensure that their processing is on track.
- Pro-actively identify the issues which any client may face and provide quick resolution and take necessary measures to retain maximum no. of clients.
Desired Profile
- 2-5 yrs. of experience in the same field.
- Candidate must have a strong knowledge about Canada, Australia, New Zealand & Europe Visa Rules & Regulations
- Good understanding of Visa application process, documentation requirements etc.
- Result‐orientated and able to work under pressure to achieve results.
- Excellent Communication Skills (verbal & written both), pleasing personality & confident, Good keyboard skills, academically bright.
- An ability to communicate effectively with students and other members of the public of all age groups and social backgrounds.
- Flexibility over working hours.
- Encourages input and ideas from others.
