AddressResponsible for overseeing daily operations and manpower planning.
Providing leadership to the operations team, including Jr. Doctors, nurses, physicians, and other staff members
Oversee strategies, work processes, policies, SOPs and deliver high standards of efficiency, service and quality to patient.
Updating and maintaining patient records, and being an information resource for patients and medical team.
Handle patient and client relations, grievances.
Overseeing the hiring and training of new staff members and ensuring their performance is compliant with company policies
Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve.
Contribute and support business development initiatives.
Ensure patient satisfaction, by delivering on time quality service.
Preparing reports by collecting, analyzing, and summarizing information.
Encouraging repeat business through excellent customer service and inquiry handling.
Procurement of medical inventory & stock management
Whats On Offer:
An unparallel experience to challenge your limits A taste at entrepreneurship Chance to work in a fast-paced and energetic office with exponential growth opportunitiesIdeal candidate profile:
Strong communication skills; Strong Negotiation & Administration Skills Able to organize, enthuse and lead staff effectively. Experience of managing a customer orientated service Strong proficiency in Microsoft Excel/Power Point/Word Ability to work well under pressure and in a deadline driven environment Strong analytical approach toward making data-driven decisions Able to respond to a diverse set of issues using critical thinking to determine the impacts of their decisions. Preferable Doctors only.Qualifications
Doctor s with 4+ years of prior work experience in healthcare clinical Operations.
Skills: Microsoft Excel, Power Point, Communication, Word, Administration, Analytical, Customer Service, Critical Thinking, Leadership
Experience: 4.00-6.00 Years
