AddressAbout us:
ICeNd is the one and only one stop shop for a wide variety of industries solving major global challenges (climate change, viral pandemic, dementia, cancer, resistant infections), unifies all nanoanalytical & quantum technologies at real-time. ICeNd is recently recognised as India’s top 10 high growth deeptech companies.
Vacancies:
Two or more Assitant Engineers will be immediately recruited to be part of our healthcare and materials science client sector who will provide technical support to ICeNd's global sales efforts targeting academic, government, and other science-related customers. This customer-focused position is appropriate for a technologist who wants to work with a dynamic team while showing the strength of our technology, assisting clients with characterization difficulties, and serving as a liaison between internal and external stakeholders. Working on cutting edge high-end nanofabrication devices and advanced theories, this person is exposed to a constant variety of client application areas while collaborating with the world's best scientists and laboratories.
Key Responsibilities
- Perform technical development in micro/nanofabrication
- Providing technical product expertise assistance during all phases of the sales cycle.
- Understand specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.
- Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
- Act as a primary communication conduit to the manufacturing department by reporting engineering and production issues.
- Troubleshoot and report hardware issues and escalate as necessary.
- Provide feedback to engineering on system performance, features and problems.
- Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.
- Provide technical support to our R&D and Manufacturing, Customer Service and other departments as required.
Requirements/Qualifications
- Typically requires a deploma engineer or ITI in preferably electronics and mechanical engineer or other similar fields
- Knowledge of advanced technology and diagnostics as well as operational optimization experience of analytical equipment; specifically electron beam, ultra high vacuum and physical vapour deposition, spectrometers or other analytical techniques will be useful.
- Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are essential to the success of this position.
Job Type: Full-time
Salary: ₹180,000.00 - ₹240,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
- UK shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Diploma (Preferred)
Work Location: In person
Expected Start Date: 01/04/2024
