AddressProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, using exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:
- Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Accurately define client issues and interpret and design resolutions based on deep product knowledge.
- Ensure the smooth functioning of systems or applications, using exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction.
Professional & Technical Skills:
- Must
To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Strong understanding of system or application architecture and design.
- Experience in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
Additional Information:
- The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
- This position is based at our Pune office.
Graduate
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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