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SalaryProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Infrastructure Security Vulnerability Management Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. - Stay updated with the latest advancements in infrastructure security vulnerability management operations. Professional & Technical Skills: - Must To Have Skills: Experience in infrastructure security vulnerability management operations. - Must To Have Skills: Exceptional communication skills. - Good To Have Skills: Knowledge of cloud technology. - Good To Have Skills: Experience in software/application/cloud Tech Support. - Strong understanding of system and application functioning. - Experience in collaborating with cross-functional teams. Additional Information: - The candidate should have a minimum of 2 years of experience in infrastructure security vulnerability management operations. - The ideal candidate will possess a strong educational background in information technology operations or a related field. - This position is based at our Chennai office.Graduate
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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